ZIVA Global – Data Protection Statement

1. Introduction
ZIVA Global (“ZIVA,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Data Protection Statement outlines how we collect, use, disclose, and store your personal data in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Information We Collect
We collect the following types of personal information:
Identity Data: This includes your full name, date of birth, gender, and nationality.
Contact Data: This includes your address, email address, and telephone number.
Beneficiary Data: This includes the names, dates of birth, and relationship to you of your designated beneficiaries.
Financial Data: This includes your bank account details for processing contributions and payments.
Documentary Evidence: This includes copies of your identification documents, proof of address, and other relevant documents to verify your identity and eligibility for membership.

3. How We Use Your Information
We use your personal information for the following purposes:
Membership Administration: To process your membership application, manage your account, and provide you with member services.
Benefit Provision: To assess your eligibility for benefits, process claims, and distribute financial assistance.
Communication: To communicate with you about your membership, benefits, contributions, and ZIVA events and activities.
Legal Compliance: To comply with our legal obligations, including verifying your identity, preventing fraud, and responding to legal requests.
Service Improvement: To analyze member data to improve our services, develop new offerings, and enhance member experience.

4. Legal Basis for Processing
We process your personal data on the following legal bases:
Contractual Necessity: To fulfill our contractual obligations to you as a member of ZIVA.
Legitimate Interests: To pursue our legitimate interests in providing effective member services, preventing fraud, and improving our operations.
Legal Obligation: To comply with legal requirements, such as maintaining accurate financial records.
Consent: In certain circumstances, we may rely on your consent to process your personal data, such as for marketing communications.

5. Data Sharing
We may share your personal information with:
ZIVA Staff and Volunteers: To administer your membership and provide you with services.
Third-Party Service Providers: We may engage trusted third-party service providers to assist with functions such as payment processing, IT support, and data analysis. These providers are bound by confidentiality agreements and are only authorized to use your data for specified purposes.
Regulatory Authorities: We may disclose your information to regulatory authorities, such as the ICO, if required by law or to comply with legal obligations.

6. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.

7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this statement, or as required by law.

8. Your Data Protection Rights
You have the following rights regarding your personal data:
Right of Access: You can request access to your personal data that we hold.
Right to Rectification: You can request that we correct any inaccuracies in your personal data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You can request that we transfer your personal data to another organization in certain circumstances.
Right to Object: You can object to the processing of your personal data in certain circumstances.

9. Contact Us
If you have any questions or concerns about this Data Protection Statement or our data processing practices, please contact us at:
Data Protection Officer: Sacha@zivaglobal.life or Admin@zivaglobal.life

10. Updates to this Statement
We may update this Data Protection Statement from time to time. We will notify you of any material changes.
Children’s Data:

ZIVA recognizes the need for extra care when collecting and processing the data of children. We will only collect and process children’s data (as provided by their parent or guardian as beneficiary information) where it is necessary for the provision of our services and with the explicit consent of the parent or guardian.

ICO Compliance:
ZIVA is committed to complying with the UK Information Commissioner’s Office (ICO) regulations and guidelines on data protection. We will ensure that our data processing activities are conducted lawfully, fairly, and transparently.